Businesses can also connect Sendbee with popular customer care, CRM and ecommerce platforms in order to manage WhatsApp chats from there or send 1-way notifications in an automated way.
The WhatsApp Businesses API enables businesses to chat with their customers in the same way they chat with their friends and family – with fast, simple, and secure messaging. Enterprises of all sizes can use their current customer engagement platforms to integrate with WhatsApp through the API and reply to their customers promptly with messages, notifications, shipping confirmations, appointment reminders or event tickets.
By creating your WhatsApp Business API profile you can:
– Invite your team members to Sendbee – Add your team members and start managing WhatsApp conversations as a team.
– Connect With Customers on WhatsApp – Chat directly with customers on WhatsApp via your Business profile.