Zendesk is a premier, cloud-based customer service application. It is designed with one purpose in mind: to improve communication between the company and its customers.
This software is perfect for both large and small businesses, and it works effectively whether you have five or 500 customer support agents. It offers several great features that help improve customer services, increase productivity and boost customer satisfaction rates.
FRC startups get a credit line for 12 months equivalent to Zendesk’s professional suite planer which can be used across their Support, Chat, Talk and Guide products. The credit amount provides a significant amount of customization.